FAQ

Dear Guest,

Welcome to Symmetria Hotels. We are delighted that you have chosen to stay with us and hope your visit to the beautiful island of Symi will be truly memorable.

Our team is committed to providing warm hospitality, exceptional service and a relaxing atmosphere throughout your stay.

This directory contains useful information about our hotel facilities and services. Should you require any assistance, our Reception team is available 24 hours a day.

We wish you a wonderful stay.
The Symmetria Hotel Team

Hotel Information

Reception (24 Hours): Dial 901 from your room telephone.
Telephone: +30 22412 00848
Email: info@symmetriaeast.gr
Address: Yalos, Symi 85600, Greece
Check-in: 15:00
Check-out: 11:00

Wi-Fi
Complimentary wireless internet is available throughout the hotel.

Reception Services
Our Reception is available 24 hours a day and will be happy to assist you with:
• Express Check-out
• Wake-up Calls
• Luggage Storage
• Port Transfers (upon request)
• Excursion Information
• Printing & Scanning Services
• Laptop or Tablet (upon availability)

Breakfast
Breakfast is served daily:
08:00 – 11:15

Early Breakfast is available before 07:00 upon request.
Breakfast boxes are also available.

Room Service & Bar
Room Service
Daily
08:00 – 20:00
Bar
Open daily until 22:00.

Your Room
For your comfort, every room includes:
• Air Conditioning
• Complimentary Wi-Fi
• Smart / Satellite TV
• Safety Deposit Box
• Espresso Machine
• Mini Bar
• Hair Dryer
• Luxury Bathroom Amenities
Available upon request:
• Iron & Ironing Board
• Baby Cot
• Additional Pillows
• Hypoallergenic Pillows

Housekeeping
Housekeeping service is provided daily.
• Towels are changed daily or upon request.
• Bed linen is changed every second day.
• Laundry, Dry Cleaning and Ironing services are available upon request.
If you do not wish your room to be serviced, please place the Do Not Disturb sign outside your door.

Hotel Policies
Smoking
Smoking is strictly prohibited inside all guest rooms.
Smoking is permitted only in designated outdoor areas.
Quiet Hours
15:00 – 17:30, 23:00 – 07:00
Please respect the privacy and comfort of all guests by keeping noise to a minimum, especially during evening hours.
Drones
The use of drones within the hotel premises is not permitted.
Safety
Please use the in-room safe for your valuables.
The hotel cannot accept responsibility for loss or damage of personal belongings left unattended.

Emergency Information
European Emergency Number: 112
Police
+30 22460 71111
Fire Department
+30 22460 72388
Port Authority
+30 22460 71205
Health Centre
+30 22460 71290
Pharmacy
Tsavaris Ioannis: +30 22460 71888
Aleksopoulou Aikaterini: +30 22460 70040

Thank you for choosing Symmetria Hotels.

Have a wonderful stay!